Shipping policy
Shipping Policy
Last updated: September 3, 2026
At LivGood Store, we aim to process and deliver your order as quickly and efficiently as possible.
Order Processing
Orders are generally processed within 2–5 business days after payment has been successfully received.
During busy periods, holidays, or promotional periods, processing times may be slightly longer.
Once your order has been shipped, you will receive shipping information or tracking details where available.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Typical delivery times are:
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Europe: approximately 5–15 business days
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United States & Canada: approximately 7–20 business days
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United Kingdom: approximately 5–15 business days
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Other international destinations: approximately 10–25 business days
Please note that these are estimated delivery times, not guaranteed delivery dates.
Delivery may take longer due to customs processing, postal delays, weather, public holidays, or circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on the delivery destination, order, and available shipping method.
Any free-shipping promotions will be subject to the terms stated at the time of the promotion.
Customs, Duties & Taxes
For international orders, additional customs duties, import taxes, VAT, or other fees may apply depending on the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
LivGood Store is not responsible for delays caused by customs authorities.
Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow some time for tracking information to become active after shipment.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order.
LivGood Store is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping information, please contact us immediately. We will do our best to assist, but we cannot guarantee that changes can be made after an order has been processed.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us so that we can assist you in investigating the shipment.
Once an order has been handed to the shipping carrier, delivery times are outside of our direct control.
Contact Us
If you have any questions about shipping or your order, please contact LivGood Store through the contact information provided on our website.